Yes - Click & Collect is free for all orders

Your order will be made available for collection within 1 business hour. You will receive an email confirmation when your order is ready.

When collecting your order you must present a copy of the order confirmation and suitable photo identification such as a passport or driving licence.

Yes, during checkout you will be asked to nominate the person collecting your order. You can collect your order yourself or nominate someone else to collect it on your behalf.

The person collecting your order will need to present a copy of the order confirmation as proof of purchase and present valid photo identification such as a passport or driving licence.

Your order will be available for collection from your chosen store for 7 days. After this time, we will cancel the order and refund back to the original payment method. Please allow up to two weeks for refunds to show in your account. Our customer service team will confirm when a refund has been processed.

Click & Collect is available at all Kitchen Warehouse stores. Please check our website for availability of individual items.

We check store stock before you make an order but sometimes an item ordered for Click & Collect may be sold in-store before it can be put aside.

If an item in your order is out of stock our customer service team will call you to resolve the issue.